Title
Systems
Support Engineer
Objective
To
acquire a staff position as a member of System Support/Information Technology
personnel
Target Job
Desired
Status: Full Time
Salary: $60,000 US Per Year
Career
Level: Mid Career (6+ years of
experience)
Date of
Availability:
Immediately
Experience
v System Support Engineer
1/2001 - 4/2001 Metapa,
Inc.
Los Angeles,
CA
Support Engineering and
Service/Network Operation staff in day to day desktop support
in a Linux and Windows 2000
environment. Setup and maintain installation of client and
server software/hardware. Supplied
technical specifications for automated media archival.
Co-implement design of network
architecture supplied by Sr. Network Administrator.
v Technical Services Supervisor
6/1999 - 1/2001 Digital Domain,
Inc.
Venice, CA
Supervise Technical Support and
Data I/O Departments in their daily activities such as
support for employees working with
proprietary and third party software, Facility assets
management (6+ Terabyte),
Distributed processing systems, Jr. system administration, and
troubleshooting of miscellaneous
issues. Decided issues such as weekly schedules, employee
evaluation, compensation and
hiring. Designed and implemented WebPages using HTML and
Perl cgi-bin scripts. Trained newly hired employees in software
utilization.
v Technical Services Operator
3/1998 - 6/1999 Digital Domain,
Inc.
Venice, CA
Manage resources such as
proprietary and third party software, Facility assets management
(6+ Terabyte), Distributed
processing systems, Jr. system administration, and troubleshooting
of miscellaneous issues. Designed
and implemented WebPages using HTML and Perl cgi-bin scripts.
Worked with end users to determine
needs and troubleshoot problems. Worked closely with Software
Developers and System
Administrators to determine needs of facility and to identify bugs/issues
with network and end user
software.
v Render and Disk space Admin
11/1997 - 3/1998 DreamWorks
SKG Feature Animation
Burbank, CA
Manage resources such as Facility
assets and Distributed processing systems. Manage the Data
Input/Output to/from digital media
via IBM Magstar Tape Library. Worked closely with Software
Developers and System
Administrators to determine needs of facility and to identify bugs/issues
with network and end user
software. Worked closely with Technical Writers to describe proprietary
and third party software to
end-users.
v Data Input/Output Supervisor
11/1996 - 11/1997 Digital Domain,
Inc.
Venice, CA
Supervise Data I/O Department in
their daily activities such as facility asset management and
distributed processing systems.
Made decisions regarding issues such as weekly schedules, employee
evaluation, compensation and
hiring. Supported training of newly hired employees in software
utilization.
v Data Input/Output Tape Operator
2/1995 - 11/1996 Digital Domain,
Inc.
Venice, CA
Manage the Data Input/Output
to/from digital media via DLT,DST,DTF, Metrum, DAT and exabyte
digital tape media. Manage
resources such as Facility disk space management and Distributed processing
systems.
Skills
|
Skill
Name |
Skill
Level |
Last
Used |
Experience |
|
SGI
Irix |
Intermediate |
Currently
used |
6+
years |
|
Windows
NT/2K |
Intermediate |
Currently
used |
3
Years |
|
Perl/CGI
bin |
Beginner |
Currently
used |
1
Year |
|
C
shell |
Intermediate |
Currently
used |
6+
Years |
|
Linux
Administrator |
Intermediate |
Currently
used |
3
Years |